With the byzantine complexity of modern medical billing practices, there is a definite need for patient advocates. These individuals take the time to track down hospital billing paperwork and potentially argue with insurance companies. Considering the fact that many of those who need to hire advocates are either ailing or grieving, this is a very necessary service.
“I love working for TTEC@home. I get to interact with and help others from the comfort of my own home. (Have you ever been in Houston traffic rush hour? That says it all!) Plus, they have some of the most amazing people I’ve ever had the privilege of working with. They aren’t just here to draw a paycheck. They truly care about their co-workers. I work many miles from the brick and mortar buildings, but I have a sense of security that my coworkers have my back and I’m not alone.”
The main driving force behind the growth of home-based businesses is the increasing capability and availability of computer and communications technology. Powerful yet affordable home computer systems equipped with modems allow people to send and receive messages, transfer data, and conduct research from their homes, largely eliminating the need for those employed in such endeavors from having to commute to a place of employment. Similarly, sophisticated software programs offering applications in desktop publishing, database management, financial management, and word processing enable one individual to do the work formerly handled by an entire support staff. In addition, the widespread use of cellular phones, pagers, voice-mail systems, and toll-free telephone numbers has enhanced the ability of home-based business owners to remain connected to the outside business world. Rapid improvements in technology have enabled large numbers of home-based business people to earn the same income they could at a regular jobs while also gaining a number of lifestyle benefits. Another important factor in the growth of home-based businesses is the transformation of the American economy from a product orientation to a service orientation. Since service businesses generally have no need to store inventory or run production machinery, they are less disruptive and more adaptable to a neighborhood environment.
What Employees Say: “Company is comprised of hard-working individuals who are extremely passionate about what they do. We have done wonderful things for communities through foundations, IBO’s and our own employees giving back. It is exciting to be part of a growing company that has allowed me to use my knowledge to help build my department. I am proud to see how far we have come..” —Current Employee